Job Market Guide: Technical Support Analyst jobs in Greenville-Spartanburg-Asheville-Anderson

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Greenville-Spartanburg-Asheville-Anderson. Technical Support Analysts in Greenville-Spartanburg-Asheville-Anderson have between ${} and ${} years of experience, averaging $${} years of experience.

19 Technical Support Analyst jobs in Greenville-Spartanburg-Asheville-Anderson

Technical UI Analyst

Alpharetta, GA
In this role, you will be responsible for the end-to-end user experience from a variety of perspectives including the design and usability of internal/external interfaces and the quality of the solution being produced by the team.
industry
Staffing & Recruiting
experience
Less than 5 years

Augusta, GA
In this role, the candidate will participate in the product request lifecycle as a liaison to the Services and Implementation teams to submit, prioritize and coordinate testing and sign-off prior to and after release.
industry
Business Services
experience
5 - 7 years

$40K - $50K - Alpharetta, GA
The Support Technician is responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
industry
Retail / Grocery
experience
Not Specified

Alpharetta, GA
In this role, the selected candidate will solve complex problem by isolating, analyzing, and providing resolution to customer inquiries.
industry
IT Consulting/Services
experience
Less than 5 years

Columbia, SC
In this role, you will assist in communicating the solution to the customer. The selected candidate will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.
industry
Manufacturing / Diversified
experience
Less than 5 years

Alpharetta, GA
In this role, the selected candidate will perform problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from team leads and/or management.
industry
IT Consulting/Services
experience
Not Specified

Alpharetta, GA
Proven capability to understand IT - systems related discussions and translate into meaningful business communications that are appropriate, relevant and engaging to the audience.
industry
Business Services
experience
8 - 10 years

Alpharetta, GA
Work directly with the DevOPs, Technical Services, Customer Support and Application Development teams when troubleshooting issues or developing best practices.
industry
Energy & Environmental Services
experience
Not Specified

Alpharetta, GA
In this role, the selected candidate will be responsible to work under pressure of time constraints, and to prioritize assignments as necessary
industry
Business Services
experience
Less than 5 years

Gastonia, NC
Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
industry
Financial Services
experience
5 - 7 years

Augusta, GA
In this role, you will troubleshoot configuration problems during and after implementation.Create all the SDLC related deliverables (e.g. System Design, Process Flow Diagrams, Validation documentation, etc.).
industry
Business Services
experience
Not Specified

Alpharetta, GA
In this role, you will provide technical support to customers via phone and email for Tripwire products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if research exceeds 30 minutes.
industry
Software
experience
Less than 5 years

Norcross, GA
Manages difficult or emotional customer situations, responding promptly to customer needs, requests for service and general assistance.
industry
Business Services
experience
Less than 5 years

$50K -$110K - Alpharetta, GA
In this role, the selected candidate will identify, escalate and document production issues for the environment to confirmed delivery for client and business notification; competent in creating or modifying code/scripts to monitor application execution for expected performance and metrics.
industry
Telecommunications
experience
Less than 5 years

Technical UI Analyst

Alpharetta, GA
In this role, you will have the proven ability to develop online and paper-based installation, configuration and business oriented application guides, that include subject matter context, technology specifications.
industry
Business Services
experience
Less than 5 years

Alpharetta, GA
In this role, you will analyze break/fix issues and work with empathy and sense of urgency to deliver solutions to meet customer/partner needs.
industry
Energy & Environmental Services
experience
Not Specified

Buckhead, GA
In this role, the candidate will be responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.
industry
Software
experience
Less than 5 years

Norcross, GA
In this role, you will provide assistance to all junior and senior systems analysts through training, education and mentoring processes with troubleshooting techniques when addressing problem issues that arise with the fuelsmanager® defense and third party software that are used by end users.
industry
Aerospace / Defense
experience
5 - 7 years

Columbia, SC
Participate in design-level discussions to provide recommendations on document and artifact deliverables based upon analysis of administrative, technical, and management aspects of information systems and associated services.
industry
Consulting
experience
Not Specified