In this role, you will be responsible for
driving a resolution to these technical issues, fully documenting the resolution in CRM, and cross-training other departments. If technical issues cannot be resolved, the technical implementation engineer I is expected to gather sufficient detailed technical information before escalating to the engineering/tier iv team.
In this role, the selected candidate will drive sales process towards standard features/functionality to deliver close without requiring custom solution and accelerate time to market during the sales and implementation process.
In this role, you will be responsible for collaboration with product development technicians, formulators and scientist to ensure continuous improvement, continuity of experience, troubleshooting skills, and scientific knowledge.
In this role, the selected candidate will be responsible for service goals and objectives are accomplished within prescribed time parameters, budget, for the PeopleSoft Financials Consolidation Project.
In this role, you will provide technical support to customers via phone and email for Tripwire products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if research exceeds 30 minutes.
The Packaging Process Engineer is responsible for supporting the Packaging manufacturing operation with technical expertise, evaluating processing methods and providing safe, efficient, and quality compliant alternatives.
In this role, the selected candidate will be responsible to performs problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from team leads and/or management.
As a business professional, you will be accountable by the goals and P&L related to your customers, and you will plan and execute your routine, aiming to improve their positive experience with us, as well as our financial results.