In this role, the selected candidate will be responsible for weekly and month-end billing and any billing-related questions from customers; learn and understand Standard Operating Procedures for all account-related activities.
In this role, the candidate will lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.
In this role, the selected candidate will guide team members in the initiation of studies and improvement projects for product quality, process robustness, product yield and cycle time based on recent technical knowledge.
As a Service Manager, your primary focus will be to manage a team of technical Digital Service Specialists who service and support Canon's hardware and software technology-based solutions to companies within a territory and/or an assigned account list.
Interacts with Client Management and maintains effective client and customer relations at all levels with client organization, including conducting rounding. Identifies service expansion opportunities.
In this role, you will be responsible for the management, direct supervision and coordination of clinical and/or nonclinical management staff, including utilization management and intensive care management staff, providing expertise in designated programs.
This position acts in a technical SME role in an environment that has a significant amount of contract support. Not only does this person support the deployment of new broadband devices and services but also supports the augmentation of existing devices in the form of bandwidth upgrades, transport re-homes, as well as other exhaust relief projects.
In this role, the selected candidate will develop and manage a governance structure for new exchange evaluations of our Exchange communities; manage and coordinate communication of ongoing initiatives.