In this role, the selected candidate will ensure the highest level of communication with the customer to meet the companys contractual Service level Agreement (SLA) by providing regular updates with respect to progress of each incident, and quickly providing high quality, creative, and timely solutions in a professional manner while demonstrating the highest level of customer service.
In this role, you will be responsible for conducting educational meetings/events, selling events to build store traffic, completing approximately 25 farm calls per week, and annually growing sales and market share in the above categories.
In this role, the selected candidate will facilitate resolutions with the companys customer contacts and with other members of the comapny's organization (sales, services, product house, etc.) as necessary in the course of problem resolution.
In this role, you will perform observations on any associates who are struggling to meet productivity in order to provide feedback to them to assist in improving their productivity. Ensures that all associates are following 5S and Housekeeping processes. Create/organize batches. Release orders for picking across all areas.