The Problem Management process works to understand, document and communicate the root cause of service impacting incidents and tracks appropriate corrective actions that will prevent the problem from recurring.
Develops and executes strategic plans in collaboration with the appropriate stakeholders. Ability to build and establish solid working relationships by providing timely, accurate and high quality information to peers, subordinates, upper management and/or customers.
In this role, the selected candidate will be responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation.
Assists with project selection and prioritization of systems development projects. Ensures proper alignment of resources and project priorities within the team. Effectively utilizes the assigned resources to complete projects on schedule.
In this role, the selected candidate will ensure team is properly staffed to achieve sales target including management of attrition Solid interviewing and assessment skills Ensures team adopts the Company selling process and supporting tools.
In this role, the selected candidate will support the state Atlassian suite implementation for enterprise wide dashboard design, database queries for custom and standard views of requirements as well as graphical depictions of requirements traceability matrixes.