In this role, the candidate will serve as a subject matter/technical expert to the sales and service organizations on all matters related to the functionality of all products within the specific domain of the ACA and Benefits.
In this role, you will be responsible to manage branch directors in all operational areas including process and personnel management, sales growth and achieving financial goals. Develop annual branch budget and monitor expenditures.
The Senior Director IT Operations is responsible for ongoing operations and procedures within the IT organization and for serving as a liaison between the company IT organization and the remainder of the organization for relevant projects.
In this role, the successful candidate will drive new product introductions owning the time line from pre-Start-Of-Production to ensure flawless start of production through the balance of the product life cycle.
In this role, you will be responsible for applying expert knowledge of the service delivery and large project process, providing strategic direction, making decisions and solving complex problems to move the business forward while managing an integrated team of Service Specialists.
In this role, the selected candidate will develop and provide strategic guidance to the Technology Product Management team and sales divisions to build a portfolio of fundable products, services, and programs that are aligned with the overall company business strategy.
In this role, the successful candidate will maintain deep familiarity with operating practices required of field team to serve as expert guide and champion for simplification and effectiveness in the business.
In this role, the selected candidate will manage third party supplier relationships with companies that assist in delivering products to clients, to include leading and managing partner management staff, developing and maintaining relationships with supplier executives, negotiating supplier contracts, leading and managing vendor management controls, and optimizing business opportunities with third party supplier partners.
The Director will have overall organizational and leadership responsibility for two Allied Air Enterprises Commercial product categories and will ensure immediate and long term profit and growth objectives are achieved.
The Sr Director - Digital Operations will be a highly motivated, experienced professional with the ability to lead people in supporting large scale monitoring and automation implementations that drive operational excellence and improved customer experience.