Job Market Guide: Customer Support Engineer jobs in Greenville-Spartanburg-Asheville-Anderson

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Greenville-Spartanburg-Asheville-Anderson. Customer Support Engineers in Greenville-Spartanburg-Asheville-Anderson have between ${} and ${} years of experience, averaging $${} years of experience.

28 Customer Support Engineer jobs in Greenville-Spartanburg-Asheville-Anderson

Alpharetta, GA
Timely escalation of customer issues for evaluation and action by higher level support. Working with minimal supervision to determine methods and procedures for new assignments without assistance.
industry
Electronics
experience
Less than 5 years

Alpharetta, GA
Ability to understand design and call flows on VOIP networks and communication of problems and issues to supporting groups.
industry
Business Services
experience
Less than 5 years

IT Support Engineer

Alpharetta, GA
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers and management.
industry
Healthcare IT
experience
Not Specified

Norcross, GA
Provide professional application and technical support/consultation to clients of D+H ACHplus, OrigiNET and TotalPayments.
industry
Financial Services
experience
Not Specified

Alpharetta, GA
Deliver global engineering support to customers, partners, and field engineers for the Lancope product line; support the operational needs of customers using Lancope products for network security and forensics.
industry
Networks
experience
Not Specified

Alpharetta, GA
Ensure all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation.
industry
Manufacturing / Diversified
experience
Less than 5 years

Augusta, GA
Responsible for the identification and resolution of network connectivity issues, software and hardware upgrades, and general maintenance of laptops, servers and peripherals.
industry
Aerospace / Defense
experience
5 - 7 years

Duluth, GA
Ownership of technical troubleshooting and resolution for critical production events, providing technical analysis and insight into the current condition and recommended solution.
industry
Business Services
experience
Not Specified

Alpharetta, GA
Develops and tests application code to ensure that it meets business requirements.
industry
Electronics
experience
Not Specified

SW Support Engineer

Duluth, GA
Ownership of technical troubleshooting and resolution for critical production events, providing technical analysis and insight into the current condition and recommended solution.
industry
Business Services
experience
Not Specified

Duluth, GA
Provide continuity of customer operations and high levels of customer satisfaction; Manage customer incidents as assigned.
industry
Engineering Services
experience
Less than 5 years

Alpharetta, GA
The System Implementations and Support team is responsible for tier 2 lottery system and Interactive service operations support and system builds for quality assurance, development, and several individual jurisdictions.
industry
Business Services
experience
Less than 5 years

Alpharetta, GA
Implementation, System and Operational Support for Video Central Monitoring Systems, Field Service Support and Quality Assurance.Assist in Installation/Configuration of Operating Systems and Third Party products that run on the SGI AEGIS-Video and SGVideo Central Monitoring Systems.
industry
Business Services
experience
Not Specified

Alpharetta, GA
Proactively suggest new ideas and changes that customers can implement to increase their consumption and adoption of the Lancope product line.
industry
Networks
experience
Not Specified

Greenville, SC
Engages with cross-functional teams as required by the project such as technical analysts, architects, international infrastructure teams, application development teams, the business, etc.
industry
Business Services
experience
Less than 5 years

Alpharetta, GA
Proficiency in a variety of computer applications, data bases, remote access applications, and networks.
industry
Hardware
experience
Not Specified

Alpharetta, GA
Conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment.
industry
Consulting
experience
Not Specified

Alpharetta, GA
Ensure all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation.
industry
Energy & Environmental Services
experience
Not Specified

Norcross, GA
Manages and routes all problem incidents to the appropriate groups outside the scope of the Standard Operating Procedure guidelines for Junior and Senior Analysts.
industry
Aerospace / Defense
experience
Not Specified

Alpharetta, GA
Troubleshooting of production problems including defining root causes and solutions and Operations and Development groups.
industry
Consumer Electronics
experience
Less than 5 years

Alpharetta, GA
The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers.
industry
Networks
experience
Not Specified

Augusta, GA
Proven ability to create scripts for system administration/setup, examine firewalls and ports to identify and fix communication issues, perform database maintenance, ensure data integrity and track hardware locations is also required.
industry
Aerospace / Defense
experience
8 - 10 years

Alpharetta, GA
Provide the highest level of customer satisfaction through phone and e-mail support to end-users and administrators of company Xcelera Cardio PACS.
industry
Manufacturing / Diversified
experience
Less than 5 years

Alpharetta, GA
Create, maintain, and update troubleshooting procedures, knowledge base articles, and technical bulletins, communicate technical incident details to business customers.
industry
Leisure and Travel
experience
Less than 5 years