The successful OSR generates and secures new sales of products and value add services to increase our market share and drive value. In addition, the OSR ensures efficient and effective sales operations and superior customer relations with new and existing accounts.
Answer incoming calls and assist customers and subcontractors as needed; communication and coordination of homeowner warranty with homeowners and builders. Work with scheduling CSR to schedule completion.
Selling service and maintenance contracts at required levels to obtain new units on maintenance agreements; retain current maintenance agreements at required levels through good customer service and selling on factors other than price.
The incumbent will interact with R&D colleagues and internal functions as well as customers to address market needs, lead internal investigations and external trials, and identify new opportunities for business growth.