Job Market Guide: Technical Support Analyst jobs in Greenville-New Bern-Washington

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Greenville-New Bern-Washington. Technical Support Analysts in Greenville-New Bern-Washington have between ${} and ${} years of experience, averaging $${} years of experience.

18 Technical Support Analyst jobs in Greenville-New Bern-Washington

Cary, NC
In this role, you will performs complex analysis of business goals, objectives and needs of the general business environment and may create complex functional and technical specifications and flowcharts.
industry
Engineering Services
experience
Not Specified

Raleigh, NC
In this role, the selected candidate will be responsible for budgeting, analytical, modeling and forecasting experience including attention to details and ability to work effectively under time pressure.
industry
Networks
experience
Not Specified

Technical Data Analyst

$80K - $90K - Virginia Beach, VA
In this role, the selected candidate will develop, maintain and execute queries and reports related to terminology maintenance quality control processes; understanding report / query output and when actions need to be taken from a quality control perspective.
industry
Aerospace / Defense
experience
Less than 5 years

Cary, NC
In this role, the selected candidate will act as a single point of contact for phone calls emails and Chat regarding IT issues and queries; receiving, logging and managing calls from internal staff via telephone email and chat.
industry
IT Consulting/Services
experience
Less than 5 years

Technical Support

$40K - $80K - Raleigh, NC
In this role, the selected candidate will monitor the teams open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
industry
Government
experience
Not Specified

$80k -$100k - Raleigh, NC
This candidate must come from a Consulting background and have Salesforce Certifications including the Administrator and Developer.
industry
Consulting
experience
Not Specified

Technical Support

Cary, NC
In this role, you will act as Technical Support.
industry
IT Consulting/Services
experience
Not Specified

Technical Support

Cary, NC
In this role, you will act as Technical Support.
industry
IT Consulting/Services
experience
Not Specified

Raleigh, NC
In this role, you will interact with customers to help troubleshoot and resolve complex technical product problems or issues. Document problems and solutions to train lower-level support on how to properly address customer or product problems
industry
Software
experience
Less than 5 years

Cary, NC
In this role, the selected candidate will be responsible for receiving, logging and managing calls from internal staff via telephone email and chat.
industry
IT Consulting/Services
experience
Less than 5 years

Cary, NC
In this role, you will research and information resources and knowledge bases at hand.
industry
IT Consulting/Services
experience
Less than 5 years

Virginia Beach, VA
In this role, you will maintain the integrity of the training objectives, and maintain a knowledge base that is consistent with the requirements that cover the full spectrum of the listed.
industry
IT Consulting/Services
experience
Less than 5 years

Technical Support

Cary, NC
In this role, the selected candidate must have the ability to adhere to work instructions & escalation processes; coaching (as required) newly on-boarded team members to help enable them to be independent.
industry
IT Consulting/Services
experience
Less than 5 years

Cary, NC
In this role, the selected candidate will be responsible for providing product feedback to development and marketing; building relationships with appropriate groups and individuals inside and outside Technical Support.
industry
Business Services
experience
Less than 5 years

Cary, NC
In this role, your responsibilities will include providing first and second level support for external and internal customers; prioritizing, diagnosing, and managing customer reported problems including writing thorough, detailed problem descriptions.
industry
IT Consulting/Services
experience
5 - 7 years