Position assists the unit manager in supervision, coordination, education, and management of nursing personnel to ensure consistent standards of practice and competencies in the delivery of patient care services on an assigned shift.
Provide support, assistance, and resolution to the eMSM for referral and authorization processing while establishing and maintaining collaborative working relationship with eMSM/MTF referral management associates.
Manage care/services provided and the development/implementation of patient plans of care for a group of assigned patients within scope of practice, to include performing on-site clinical assessments as appropriate, consulting with third party representatives regarding patient financial responsibility, providing case management and follow up, to ensure care plan stated outcomes are achieved.
Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation. Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Clinical Manager and initiate as appropriate.