In this role, the selected candidate will develop and maintain accurate, visualy engaging, and highly actionable reports and dashboards using Business Insights frameworks (e.g., Business Objects, QlikView, SAS).
In this role, you will help to define, analyze and implement product data. Use product management system, incl. Autodesk Inventor, Databases and Configuration Software. Define and analyze product data such as BOM, specifications, CAD drawings and models.
In this role, you will be responsible for a wide range of activities surrounding the on-going maintenance and expert level support of Verizon Managed Services applications, tools and platforms, including but not limited to Change, Incident, Problem and Risk Management.
In this role, the selected candidate will work with vendors / cross team analysts to provide solutions to complex issues; must have experience building, administering, deploying Supporting enterprise ACD system including Call Recording, Workforce Management, RealTime and Historical.
In this role, you will perform daily administration activities for all HostOps servers including analyzing, installing, modifying Operating Systems, storage, applications, backups and account administration.
In this role, the selected candidate will propose design changes to fixtures, tooling, and production layouts which will increase efficiency and safety; take part in the development and research for processes, equipment, systems integrations, and procedures.
In this role, your responsibilities will include providing first and second level support for external and internal customers; prioritizing, diagnosing, and managing customer reported problems including writing thorough, detailed problem descriptions.
In this role, the selected candidate will be responsible for providing product feedback to development and marketing; building relationships with appropriate groups and individuals inside and outside Technical Support.
In this role, you will work alongside members of the respective organizations to integrate information resources in order to provide timely, comprehensive and accurate decisional products for leadership.
The Product Quality Engineer (PQE) will work as part of the Remote Services Team (RST) within the Technical Support Department delivering software upgrades, network migrations, server virtual migrations, and value added services to Clinical Workflow Solutions (CWS) customers.