The Systems Engineer (NE) performs tier three systems support in accordance with the SIE OPORD. In addition to in-depth technical knowledge of the Governments software and hardware, Systems Engineers need advanced analytical, troubleshooting and design skills. The ability to communicate with technical and non-technical users also is essential.
In this role, the selected candidate will design and support custom JIRA workflows, fields, dashboards, and reports; work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, perform testing, installation and configuration of the plug-ins.
Setup, administer, support and maintain the R&D facilities computer systems, including servers, storage, networking, workstations, notebooks, related software and record keeping of activities to ensure data safety, system security and system stability.