In this role, you will evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding.
In this role, the selected candidate will perform requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from, the user community.
In this role, you will facilitate meetings and interviews with business owners and smes to understand and author business requirement documents (brd), document functional gaps, develop decision tables and create process flows. This includes the responsibility of gathering, organizing, analyzing and communicating specified requirements in support of the development and implementation of business solutions.
In this role, the successful candidate will be responsible for business requirements efforts, liaising between business and technical teams, leading JAD/Requirements sessions, developing requirements documentation, use cases, user stories, end-user documentation, developing test plans, test execution, and coordinating production roll-out activities
In this role, the selected candidate will analyze detail systems factors; including input and output requirements; information flow; hardware and software requirements; and reliability characteristics.
This role will also be responsible for the communication of the changes to the contact center support teams to adjust processes, develop training and communications, adjust staffing and manage deployment activities.
The Sr. Systems Analyst performs analysis, provides leadership, and project guidance with minimal supervision and direction; assist in the successful implementation ofprojects and timely service of production applications.
In this role, you will be responsible for collecting, analyzing, interpreting and reporting data and insights to support operating plans of the business while supporting the merchandise planning and forecasting processes.