The RN Coach will function in a telephonic virtual care center and is part of the Care Connections Team which collaborates with physicians, mid-level providers, staff, and other health care professionals to provide coordination of care across the health care continuum.
Manage care/services provided and the development/implementation of patient plans of care for a group of assigned patients within scope of practice, to include performing on-site clinical assessments as appropriate, consulting with third party representatives regarding patient financial responsibility, providing case management and follow up, to ensure care plan stated outcomes are achieved.
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status.
The nurse uses clinical skills to coordinate, document and communicate all aspects of the utilization management program. Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.
Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation. Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Clinical Manager and initiate as appropriate.
The Resource Pool offers endless opportunities to expand your nursing experiences. Through a specialized orientation process, you will gain skills in providing quality care in a variety of units including Med-Surg, Telemetry, ICU.
Responsible for the overall structure of the Ortho/Spine surgery program coordination including achieving and maintaining accreditation as a Center of Excellence from the American Academy of Orthopedic Surgeons and other credentialing bodies as deemed appropriate.
In this role, you will provide and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their family members.
Additionally, this position collaborates with quality, patient safety, teammate health and patient care team to provide coordinated leadership and support to achieve optimal infection prevention and control outcomes.
Support Carilion's hallmarks of service excellence and quality for all job responsibilities. As a team member, you are expected to consistently deliver the best in care and customer service and demonstrate respect.
Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Always uses appropriate safety devices and techniques (examples: using safe lift equipment and needle safe devices; pushing carts; correctly lifting copy paper).