In this role, you will develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
In this role, you will provide monitoring, problem escalation, job scheduling and tape management services for the various Client Data Centers. The Data Center Operations team monitors Clients IT applications 24x7x365.
In this role, you will evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system.
In this role, you will performs complex analysis of business goals, objectives and needs of the general business environment and may create complex functional and technical specifications and flowcharts.
In this role, you will ability to perform all system administration duties on the enterprise voice and video solutions, making routine software changes, maintaining records, and maintaining equipment inventory.