The position will allow for the improved capability of to respond to necessary infrastructure needs that support IRS security requirements as per IRS 1075 and the Security Manual in replacing legacy software services.
Responsible for development of high-performance, customer-specific web-based applications using entellitrak- MicroPacts, open architecture, unified platform for Case Management and Business Process Management solutions.
You'll work with and support the engineering teams to build and maintain the development and deployment infrastructure. You'll be part of building highly automated and scalable systems that service our customers needs.
The NI Field Applications and Systems Engineer is focused on understanding the customers application needs and providing NI platform recommendations and technical support to grow revenue within the account(s).
You will participate in both early technology research and product development. You will be actively contributing your knowledge of modern software development techniques and technology on diverse platforms and architectures.
Advanced troubleshooting of technical problems customers may encounter using Cisco CCTG services, diagnosing and resolving client PC configuration issues, diagnose and resolve basic network conflicts and congestion issues, and advise our customers on the use of Cisco CCTG services via inbound and outbound phone calls, and emails.
Software Applications Engineer must have customer interaction to determine business and technical requirements of a project, creation of technical documentation, and the involvement in deployment and support of software solutions.
This candidate will focus on support issues for shipping products. Working directly with our customer support specialists to reproduce field issues, document them for engineering to take the appropriate corrective action, communicate status updates to the customer support specialists and deliver a solution once a resolution has been determined.
Develop applications software projects including functional requirements, analysis, applications and user interface design, database design, security control setup, testing, documentation, and implementation.