In this role, you will be responsible for moderately complex financial activities involving the implementation of strategic plans, profitability analysis, forecasting and financial reporting for a line of business or staff area.
Operations Center Analyst is responsible for using independent judgment and discretion to interact with internal teams through email, chat, and phone to investigate, identify and create solutions in a team oriented and highly challenging work environment.
In this role, the selected candidate will implement customer onboarding process for all new business. Role would manage a customer checklist for a new account or existing accounts that are engaging new lines of business and provide analytics through the first 90 days of account activation.
In this role, the selected candidate will be responsible for requirements analysis to gain an understanding of business needs to develop level of effort estimates, software design and development, unit testing, performing design and code reviews, and development of technical documentation.
In this role, you will evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system.
In this role, you will performs complex analysis of business goals, objectives and needs of the general business environment and may create complex functional and technical specifications and flowcharts.
In this role, you will provides user support via phone and in person, trouble-shooting and supporting desktops, laptops, mobile devices and printers. The technical support analyst provides excellent customer service to our approximately 1,100 plus users requiring frequent interactions with internal customers, direct reports, peers, vendors, and management.
In this role, you will develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
In this role, the selected candidate will be responsible for moderately complex financial activities involving the implementation of strategic plans, profitability analysis, forecasting and financial reporting for a line of business or staff area. Works on activities and projects with others with the business unit.