Provides strategic product direction to the rest of the organization. Manages the product/solutons life cycles of assigned products or services with the goal to optimize profit, meet client expectations, and corporate growth objectives.
The Manager provides professional leadership for a Team Leader and a small team of Commercial Support Bankers located in two states. These Support Bankers are charged with providing high quality support for Wholesale Banking employees looking for information on all Commercial Policies, Procedures, Systems and Products (Including all Treasury Management Products).
Manages and coordinates the operational activities for assigned functional areas/regions. Ensures quality service and effective operations support for all of the assigned internal and external customers. Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
adjusts rapidly to new situations; helps staff to adapt behavior and work methods in response to new information, changing conditions or unexpected obstacles; maintains focus, intensity and persistence, even in evolving or ambiguous situations, project management skills.
Understand the competitive landscape, collect VOC (voice of customer) and complete specific research projects in support of product planning process, the development of unique value propositions and competitive pricing strategies.
Lead commercial input and deliverables related to new product development and lifecycle management including the target product profile, pricing recommendations, development of key claims, marketing strategy and analysis of project commercial value.
Create a high energy, high performance and solution driven team culture including, overall vision, direct report objectives and responsibilities, training program, metrics development, performance evaluation, incentive plans, communication strategy, meeting pulse and accountability as aligned with all company and channel objectives.