In this role, you will create and work with team in developing an overall testing strategy, including phases of testing to be conducted, roles and responsibilities, test data, environments and user acceptance testing.
In this role, you will be tasked with strategically designing and implementing information systems and networking software architectures that support core organizational functions, and assure their high availability.
Facilitates business requirements explanation and analysis as well as documenting outcomes. Models business processes and extracts business rules from those processes. Identifies, specifies and documents functional test cases.
Work with the DCHU and Support teams to ensure the compliance of the complaint handling program to ensure complaints are identified, processed, and investigated per internal procedures and regulatory requirements.