Coordinate collection and prioritization of feedback as well as the company's response; escalates issues with potential impact to the broader client base to influence operations, product management, and product development services.
In this role, the selected candidate will be responsible for orchestrating company resources, in the response and delivery of Innodata services, to information services companies and data-driven enterprises.
Additional responsibilities include all necessary follow-up communication with processing areas and clients with regard to service and/or problem resolution; as well as communication of the Wealth Management value proposition and the Consultative Sales Process.
In this role, you will be responsible for the client service & marketing functions of one or more Financial Advisors following a wealth management or portfolio management business approach, including any operational functions necessary to meet client service requirements.
The Management Analyst position focuses on activities on supporting contracts; serves as the subject matter expert and point of contact for information technology contracts and purchasing activities for division projects and operational services involving vendor contracts.
Develop strategic solutions based on industry trending and customer analysis, which includes preparing executive profiles, and continuous study of assigned accounts industry, business challenges and trends.