The Solution Engineer will be primarily responsible for providing maintenance and operation support, troubleshooting and triaging issues, monitoring system health, deploying enhancements, hot fixes and fix packs, performing configuration changes in the production and other environments and coordinating with key stakeholders from IT operations, business teams and/or third party vendors.
Demonstrate strong communication skills to translate technical software solutions to non-technical clients; 4-7 years of IT experience in software development in developing web applications and client/server applications.
Work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.
In this role, the selected candidate will gather and understand the business requirements and provide optimal technical solutions in time. Participate in technical and functional discussions with the customer and other stakeholders.