This is a position responsible & accountable for proactively monitoring the Skype environment as the designated command center resource for Skype. The individual will utilize monitoring tools and proactively address and/or escalate service related issues in addition to keeping a pulse on trending user issues.
The Interline Product Engineer I has responsibility for ensuring consistency of quality and engineering-related aspects of IBIs exclusive brand product lines to include products with the builders hardware, plumbing, electrical, lighting and mechanical family of products.
Prepare, review & monitor TREAD Early Warning Report. Support the preparation of documentation for safety recall campaigns and NHTSA inquiries & investigations. Determine relevancy of, and accurately code, TREAD-relevant field information utilizing the appropriate database.
Conduct safety check lists and inspections; support design and test readiness reviews and safety working group meetings; preparation of data packages and briefing material for Customer System Safety Review Boards.
Identify root causes and associated corrective actions, evaluate process/product performance, and participate/interface with the engineering counterparts on program activities to assure processes and products are compliant to contractual and company requirements.