The RN Case Manager will facilitate the interdisciplinary plan of care with a focus on evaluating the appropriateness of clinical care, medical necessity, admission status, level of care, and resource management.
Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness and empathy in each encounter with patients, families, visitors and other employees.
The NM actively participates in outstanding customer service, including service to patients, families, physicians, and other contacts, and accepts responsibility in maintaining relationships that are equally respectful to all.
The Nurse Care Manager provides patient behavioral and medical assessment, eliminates care gaps, works with the core Community Care team and partners such as physicians, pharmacies, home health care, hospice, skilled nursing facilities, inpatient rehabilitation facilities and universities.
Responsibilities include interviewing, hiring, and training employees planning, assigning and directing work appraising performance rewarding and disciplining employees addressing complaints and resolving problems.
The HSA/Nurse Manager is responsible for planning, coordination, direction, and supervision of clinical program providing services to patients in a correctional setting to meet service delivery requirements of the contract.
Identifies and resolves issues affecting the delivery of patient care services for the assigned unit. Develops and implements policies and procedures to ensure efficient and effective delivery of health services in a unit.