In this role, you will provide oversight as well as serves as the functional and technical lead during development, implementation, and testing of the multiple contact channels Phone, Member Website, Virtual Assistant, and Chat.
In this role, the selected candidate will responsible for the daily monitoring and remediation of IT security events across the enterprise in an overall effort to minimize the potential for a breach of security.
In this role, the selected candidate will create/design and run database reports using report writing tools based on end-user needs; identifies appropriate metrics on which to report and utilizes software to generate metrics and develop actionable recommendations.
In this role, the selected candidate will be
responsible for role based implementation, role management, and access governance; accountable for activities that ensure all users in the organization have the appropriate levels of access to applications, systems and data resources.