Manage external vendor relationships to established goals and in compliance with TPRM requirements including oversight of dashboards, reporting, partner processes, various validations and records management.
Ensures jobs are completed according to company quality standards, client job specifications and customer requested deadline, by effectively supervising assigned personnel, equipment operation and workflow.
The Operations Manager is responsible for supporting Operation's objectives throughout the LTC division structure. Inlcuding Standard Operating Procedures, current best practices, standardization of these procedures and operational initiatives as assigned.
Confers with management personnel to establish production and quality control standards, develop budget and cost controls, and to obtain data regarding types, quantities, specifications, and delivery dates of products ordered.
Responsible for the overall quality, performance and customer service of the US-based team; which provides continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
Lead and manage all safety efforts at the site for all aspects of surface mining operations including planning, heavy equipment operations, production support, quality control and maintenance functions, and overall execution of mining plans.
Provide innovative approaches and ideas that improve global operation and support processes. Prioritizes internal infrastructure projects given resource restraints and known external solutions such as EDM.