In this role, the selected candidate works to maintain and grow the client relationship while ensuring ongoing customer service. Leads the sales effort for incremental revenue opportunities and contract renewals. Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new FIS products or services.
In this role, the selected candidate will provide ongoing program communications and lead meetings across both internal and client teams, confidently working with all levels of the client and internal organization.
In this position, you will ensures the achievement of superior client service for the office. Directs the overall performance of Client Advisors in the office by providing day-to-day leadership, management, and coaching.
In this role, the selected candidate will work with the leadership of internal groups (Finance & Accounting, Account Management, Marketing, Operations, Technology, etc.) to ensure quality service targets.
As a Client Implementation Senior Manager, you will lead implementations, meeting aggressive timelines and budget requirements, and enabling design and delivery the solution that meets the client needs.
In this position, you will monitors overall client satisfaction and ensures appropriate level of service delivery. Oversees the Client Advisory process and monitors adherence to procedures and guidelines.
In this role, the candidate will lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.
In this role, the selected candidate will provide proactive consultation that will expand client relationships, drive business growth and improve customer satisfaction; increase American Express relevance by consistently & effectively communicating the value story.
In this role, you will be responsible for the successful deployment of enhanced or new ADP products on time and with high quality utilizing Project Manager Standards aligned with the PMP or other professional standards.
In this role, you will assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner.
The selected candidate will coordinates and tracks to completion activities related to audit findings (internal or external) and management action plans within established time frame defined in the audit report.
In this role, the selected candidate will document computer system controls for Information System integrity and transaction accuracy related to various framework requirements; reviews work performed by individuals under their supervision.
In this role, you will be responsible for
providing comprehensive service and support to an assigned book of clients.This includes using Equity Edge Online and various other tools to maintain stock plan records, and support all accounting, financial reporting and associated compliance requirements.