In this role, the selected candidate will provide program management governance for projects, open item deliverables, change management initiatives, and action plan work efforts to achieve expected outcomes and attain strategic objectives.
As the SCR, you will be responsible for the development and closing of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees.
In this role, you will work in collaboration with various Elavon operations, systems, and product departments to identify needed improvements; recommends solutions and escalates items to Director as appropriate.
In this role, the selected candidate will support a variety of operational initiatives with completion required within a specified time line; create and maintain large, moderately complex fleet client special billing, for designated customers, manually and with financial tools and systems.
In this role, you will communicate clearly and effectively with management regarding risk and upside. The selected candidate will ensure team is properly staffed to achieve sales target including management of attrition.
In this role, you will coordinate and align knowledgeable, engaged, client - focused account support teams committed to providing stellar service and overall client satisfaction in a matrixed - management structure.
In this role, you will develop and document an Account Plan at least annually that includes the integration of other Fiserv business units, establish a course of action to accomplish specific goals, and take the lead on the Account Plan with other business units.
In this role, the selected candidate will follow up on leads to generate and maintain pipeline. Build and execute on territory plan; build cooperation and collaboration with Raddon associates and other Fiserv business units.