In this role, the selected candidate will create processes by which support team follows in order to manage, prioritize, respond, resolve and complete follow up on client support requests and professional service projects.
This position manages major service, reset & remodel and general service projects. This person will work with the Store Manager to find and develop the best people to represent Serv-U, provide them the tools and training needed for them to be successful, coaching and mentoring them to be part of a high performance team and a rewarding Serv-U experience.
In this role, you will be responsible for overseeing all customer service center operations. Manages all phases of the customer service center environment and team to achieve and exceed financial targets and customer satisfaction scores.
The primary responsibility of the role is to advise client on specialty tax services projects, including Research & Experimentation Credits (R&E), Domestic Production Activities Deduction (DPAD), Cost Segregation, Accounting Methods, etc.
In this role, the selected candidate will partner with the senior team members to identify the clients key initiatives, providing solutions to ensure our C-level client base and their teams receive value against the services they have purchased.
In this role, the selected candidate will collect and assess data relevant to patients psychosocial needs, risk factors for psychosocial deterioration and responses to interventions; facilitate advanced directive decision-making process.
In this role, the selected candidate will lead execution of ServiceNow projects by managing budget, project scope, tasks, goals, deliverables, resources and timelines in accordance with the Whirlpool Delivery Methodology and tools.
In this role, the selected candidate must have a strong interpersonal skills required to effectively communicate with clients and vendors; new business development skills and the ability to grow our footprint with existing customers is essential.
The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives.
In this role, the selected candidate will ensure accuracy of Fleet Readiness, Utilization, inventory, and other related information; ensures the timely maintenance, availability and reliability of fleet for deployment.
In this role, you will maintain a high level of branch organization at all times; develop tools to accurately track errors and deadline compliance; plan and direct production activities and establish production priorities.
The Application Services/ Support Manager will also be in charge of sun-downing unused applications and components, managing application changes to support hardware and/or software upgrades, reviewing application changes for permanent fixes, completing root cause analysis, and application improvements.