In this role, the selected candidate will develop and improve aluminum joining methods, including fusion welding, Friction Stir Welding (FSW), and EMPT; develop and improve protocols for the use of adhesives and mechanical fasteners in aluminum joining.
In this role, you will be developing measurement methods and documents, inspection plans to evaluate whether associated tooling and work processes achieve the engineering design intent. The selected candidate will conduct root cause analysis and implements corrective action to improve product quality.
In this role, you will manage Asia regional support delivery for accounts & billing, programs, licensing, and activation ensuring alignment with CSS-wide support experience and to service experience standards
As a part of the Customer Service and Support (CSS) organization, PFE partners with Commercial Technical Support (CTS) and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues raised to the highest levels of management.
This role will lead a team of 25+ global Microsoft resources along with supplier agents, and will be responsible for providing high quality support to customers through Microsoft retail stores and Msstore.com channels, driving usage and consumption through customer education and engagement during both incoming and pre-sales interactions, and will own P&L accountability for support to Corporate VP, Microsoft Stores.
This position requires excellent communication skills as well as being a team player who will work well with clients and colleagues; professional applicants should be licensed in South Dakota or be eligible for licensure.
In this role, the selected candidate will provide professional civil engineering services for clients by providing: planning, design, specifications, plans, reports, construction observation and project management.