Partners with the application architects to identify specific infrastructure components (hardware, software, database, etc.) for architectural and tuning improvements; define and document volumetric requirements across a variety of functional domains.
Participate in software development and support efforts for large Banking & Finance application using Oracle 10g/11g databases; adhere to coding standards, procedures and techniques while contributing to the technical code documentation.
This role will participate in software development and support efforts for large compliance application using Oracle 10g/11g databases and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.
Develop Software and Web Solutions through the leverage of current Web Technologies and varied Design Patterns, Object-Oriented Programming Principles, Web Development/Design Best Practices, Web-Client Frameworks, CMS Frameworks, and Data Formats.
The software engineer analyzes requirements and designs, develops, tests, deploys and maintains application systems in response to enterprise needs of moderate to high complexity in the fast paced contact center environment.
The selected candidate will assist the Service Management team in consolidating multiple Service Catalogs, creating and maintaining Knowledge Management content, and developing Asset Management capabilities in ServiceNow.