The NM actively participates in outstanding customer service, including service to patients, families, physicians, and other contacts, and accepts responsibility in maintaining relationships that are equally respectful to all.
The Nurse Care Manager provides patient behavioral and medical assessment, eliminates care gaps, works with the core Community Care team and partners such as physicians, pharmacies, home health care, hospice, skilled nursing facilities, inpatient rehabilitation facilities and universities.
Coordinates all aspects of the patients' care; interacting with other disciplines as needed/required, and provides professional care to the patient as indicated by agency policies, State and Federal laws and regulations.
The Manager of Surgical Services is responsible for all functions in respective Surgical Services areas inclusive of the Main Operating Rooms, Open Heart, OR Materials / Billing personnel and Surgical Services Educator.
The Manager provides leadership and directs functions of assigned patient care area on a 24 hour basis; ensure effective delivery of clinical patient care and compliance with administrative clinical policies and procedures.
Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness and empathy in each encounter with patients, families, visitors and other employees.
Leading, supervising, & developing the entire clinical staff licensed nurses, unlicensed hemodialysis technicians, and a medical office assistant to facilitate operation of a contemporary kidney dialysis setting.