Develop and execute integrated sales, relationship and community strategies that are aligned with the branchs business plan and that grow the customer base. Strategies include but are not limited to cold/appointment calls, outbound telephone calls, in person meetings, business networking and participation in branch and community events. May conduct educational seminars.
Develops and/or maintains processes for supplier selection and evaluation, performance measurement, and continuous improvement. Develops processes to improve supplier development, supplier and product qualification, incoming quality inspections, and other related processes.
Performs evaluation in multiple environments including process and relationships, health care management, community resource and support, service delivery, psychosocial intervention and rehabilitation.
Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
Lead staff of Installation Services Managers. Hire, train, coach and performance manage team of direct reports (ISM's). Manage the work of four or more ISM in their day-to-day duties. Ensure ISM productivity as it relates to gross margin, accounts receivable, measure time, services, inspections and installer capacity.
The Sales Account Manager provides existing customer account management and business development expertise in sourcing, targeting and winning new business by identifying and building solid, high-level relationships with existing and potential new customers.
Formulate and recommend program goals and objectives in all areas of employee relations. Develop, implement, and administer (through a variety of techniques) the management-labor relations area of the Human Resources program in an effort to improve labor relations.