Projects assigned will entail hands-on work in the area of precision mechanical engineering. Primary activities may include: engineering assignments that may involve equipment or product design; testing of materials; preparation of specifications; process studies or research investigations.
Work with System Administrators, Field Consultants, Developers, and Engineers at customer sites to diagnose reported software issues related to deployment, customization or operation of the integration of CAD products with PTCs Enterprise Product Life-Cycle Management System.
Facilitation and relentless improvement of periodic ART reviews with organizational leaders and stakeholders to provide clarity on the expected value delivery and to gain stakeholder feedback on changes to direction the release train may need to take.
This position requires a working knowledge of Data Network Devices including but not limited to DSLAMs, ATM switches and routers. A working knowledge of IP networking, ATM networking and MPLS networking is also required. Also required is knowledge of communications protocols like TL1, SNMP, HTTP, XML and SOAP.
Collaborate with all levels of the organization acting as a subject matter expert in pressure sensitive adhesives and printing technologies; partner with the Specialty product line team in product development translating voice of customer to technical requirements.
The person in this role is responsible for the design and development of mechanical systems in machinery; collaboration with the product management team, global engineering and US engineering team (electrical engineers, mechanical engineers, software engineers) is required to successfully meet design criteria and project timelines.
The successful candidate will develop a comprehensive understanding of the ISG Cloud platform, already have a deep understanding of the basic technologies upon which it was built and be able to leverage the two to quickly resolve issues and preempt future issues.