The IT Manager will be instrumental in change management and will have a strong back with Project Management. The IT Manager must be a self-starter and the ability to support an organization on your own.
Obtain understanding around all components of system conversions to perform accurate SDLC assessments (i.e., data conversions, key control mapping, testing phases (i.e., SIT, FUT, UAT, etc.), security design requirements, etc.).
The Manager IT Service Desk is responsible for designing and implementing effective and efficient service in support of PCs, software, printers and related peripheral devices, equipment relocation, purchasing of new hardware/software, and resolution of security issues.
Provide guidance to client and contractor resources personnel in support of IT project; define and document the objectives for the project, budgetary requirements, the composition, roles and responsibilities, and terms of reference for project teams.
This position is also responsible for developing and maintaining productive working relationships with company personnel, assessing audit clients' satisfaction, and proactively maintaining contact with the audit client throughout the year.
Drives all phases of the project life cycle while adhering to PMO standard practices, including but not limited to project conception, requirements definition, work breakdown, resource allocation and budgeting/forecasting, procurement coordination, risk management, change control, issue escalation/resolution and overall control of project scope.
Responsible for end-to-end management and execution of highly complex and enterprise wide IT programs that consist of multiple projects. The Program Manager develops program strategy, business cases, high-level project plans, and milestones to manage program activities.