In this role, you will manage priorities through planning and execution to drive all aspects of branch performance, including individual expectations for outside business development. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Lead and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
This position is responsible for overseeing the day-to-day management of the operation as it relates to the following areas/duties: daily supervision of warehouse associates including motivation, coaching, training, and discipline; manage equipment and coordinate all maintenance needs.
The Manager, Operations Call Center will be responsible for overseeing the day to day functions of the organization's customer service staff; this includes ensuring all departmental metrics are reached on a daily, weekly, monthly, and yearly basis.