In this role, you will work with QA team members to thoroughly test all portions of product UI, internal and external reporting and alerting, advanced product features as well as command-line capabilities.
In the role of a Technical Support Engineer, you will be a member of a highly skilled team. You will utilize a web-based customer response support system designed to allow our engineers the ability to provide the highest levels of satisfaction to our customers while resolving their tickets.
In this role, the selected candidate will learn customer systems and leverage TI product expertise to help solve complex technical problems or develop competitive, high-performance working proposals for customers.
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$100K to $140K -Syracuse, NY
In this role, the selected candidate will develop software solutions based on gathered business requirements; perform other job duties/responsibilities as may be assigned for the successful operation of the department.
In this role, you will serves as a consultant to functional managers, and business and project teams to identify business requirements based upon business processes for enterprise systems and translate them into system requirements, assignments and tasks.
In this position, you will investigate troubleshoots, and provides recommendations in resolving complex, unique or major problems. He / She will also provide technical leadership to individuals or teams in resolving problems as defined above.