In this role, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
The selected candidate will execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work within technical sales and engineering support is carried out efficiently and in line with relevant policies and processes.
In this role, you will work with collection staff to identify any unapplied cash activities. Determine proper accounting of invoice adjustment actions. Report daily cash receipt details to finance staff. Perform month end closing activities. Support internal and external audits.
In this role, the selected candidate will be responsible for monitoring and providing level 1 support for all infrastructure services including servers, network appliances, applications, and Operational support products. Provide coordination of activities between IT customers and Data Center Operations.
In this role, you will acts as a participant in the rapid run process for upgrades, coordinating the activities of their application level team including NOVA review, presentation to Revenue Cycle Advisory group (RCA), build and testing.
The Operation Support Analyst is not a typical NOC/helpdesk roleit is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges and clearing systems.
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$100K to $140K -Syracuse, NY
In this role, the selected candidate will develop software solutions based on gathered business requirements; perform other job duties/responsibilities as may be assigned for the successful operation of the department.