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$45K to $75K -Cleveland, OH
In this role, the selected candidate will manage reporting and resolution of issues, risks and dependencies, proactively identifying potential planning gaps, suggesting mitigations to risks, actions to close issues or complete open items.
In this role, the selected candidate will lead the KCB Sales & Service Monitoring Program design and execution in accordance with the framework, business strategies, and/or regulatory requirements/guidance operating with a lens and understanding around client impact when assessing and monitoring sales and service strategies and practices.
In this role, you will support all business units / corporate functions with issue tracking and resolution. The selected candidate will support the business units/corporate functions in the identification and documentation of new Operational Losses including root cause analysis.
In this role, you will be responsible for
provide overall monitoring and oversight of sales and service risk, control and compliance activities, along with periodic reporting to senior management, risk review and regulators. Escalate issues to senior leadership and risk management as needed.