Manage system events on multiple distributed systems including identifying incidents, determining root cause and restoring services. Provide management with timely and accurate updates throughout shift.
In this role, the selected candidate will be responsible for documenting and translating business processes in a clear and concise method by using their knowledge of business process mapping and of the various tools and software that are available.
The contractor shall collect and analyze information in support of the Army Modernization Plan and program schedules, and, in turn, utilize this information to provide recommendations to SoSE&I leadership regarding event requirements, key evaluation dates, and Army Modernization Plan requirements.
Communicate gathered video intelligence to leaders within the organization and to specifically identified stakeholders and assist other Rock Ventures Analysts with ongoing investigations and incidents pertaining to the Family of Companies and areas surrounding them .