In this role, you will direct internal/ external customer support using key metrics to gauge the quality of customer care, develops the support teams globally including Tier I and II, proactive support and service desk.
In this role, you will utilize designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.
In this role, the selected candidate will participate in all phases of IT Audits, including the planning, research, and execution; assess risks, system configurations and access, and process improvements.
In this role, you will lead overall management of IT regulatory compliance, ensures control of external regulatory compliance for the IT function, and oversees IT requirements to the regulations pertinent to our industry and organization. Acts as supervisory body over IT Regulatory Compliance.
In this role, you will work closely with engineering, UX design, compliance, marketing communications, physician stakeholders, and executive teams to own and lead projects from initial conception through launch.
The Enterprise Biz Systems (EBS) COE Lead will require highly qualified knowledge & experiences of designing and implementing global leading practices in a global manufacturing organization. The position also contributes to the design of the overall EBS Technology Model that includes the new Enterprise ERP and new Enterprise Auxiliary systems.
In this role, you will directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans.