The PC Support Analyst will assist in the planning, coordination, and execution of IT and voice communication functions and will ensure all work complies with IT policies, procedures and best practices.
In this position, you will driving innovation across the firms corporate technology portfolio, increasing efficiencies through process automation, and Agile application development, with an emphasis on user experience and shorter development cycles
In this role, the selected candidate will assist with department needs such as troubleshooting and resolving needs of end users through help desk tickets and calls; administer land based telecommunication and mobile devices and participate in other IT related capital projects.
In this role, you will be implementing, measuring, and improving all processes, procedures, and activities required to ensure maximum availability, utility, flexibility, and responsiveness of the production environment.
The Staff Application Operations Engineer has responsibility for day-to-day operational execution of complex PLM platforms in Digital Engineering domain to deliver a seamless PLM experience to Power and Renewables engineering users.
In this role, you will provide technical support and product guidance to customers, partners, and others who are involved in developing campaigns and other marketing channel communications on our platform at all stages of the lifecycle.
The Support Analyst will also perform complex analysis, testing, and documentation for system defects to existing applications, web based interfaces, and business to business solutions for the business.