In this role, you will be responsible for
compile and summarize all investigation activities received from internal customers and deliver appropriate written, verbal or in person communication back to external customer, when appropriate.
In this role, you will actively participate in service calls between Novartis and third party service providers (i.e. Fidelity, Willis Towers Watson). Review SSAE16 reports from third party service providers.
In this role, you will oversee efficient technical design processes, procedures and timely operational functions related to product packages and fit approvals. Coordinates with Design, Product Development and Sourcing management on the accuracy and timelines of the processes.
This role is also responsible for developing an annual territory business plan across segments, identifying a specific action plan to achieve annual assigned targets/goals and quota, MBOs, individal development plan (IDP), management of campaigns in SF.com and detailed Steps to Close activities.