Plan and execute marketing programs that drive adoption, build community and inspire brand loyalty. Proven track record designing and executing effective marketing programs leveraging web, email and social media, including behavioral metrics.
Identifies departmental financial resources necessary to support operating plan and provide cost justification for departmental spending; participates with dc manager in the development of department operating budgets.
Collects and prepares information/presentations for use in departmental discussions/meetings; ensures operation support executes on established objectives consistent with departmental strategies set by senior director and various strategies of the MMS organization.
Provide 24 X 7 operations management support for Cloud Services, Disaster Recovery, Scheduled and Instant Data Backup, Scanning and Archiving, Data Repository and Remote Operations Services, Develop and oversee Network Operations, Service Desk, Event Management, Incident Management, Problem Management, Configuration Management and Change Management Processes for all Cloud Services.
Responsible for the development of specific marketing plans, communications, and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena.
Manage monthly updates to mapping tables, based on fallout research as to proper reporting. Typical table updates include: product mapping, master customer list, term assignment, bandwidth descriptions, demand counters, USOC descriptions, USOC type assignment, etc.
Plan and manage customer territory assignments as well as on-boarding strategies and processes; partner with Compensation Committee to design compensation structure aligned with financial and programmatic goals.
Provide support, participate and lead many LAN/WAN projects and tasks performed by the Network Operations team; tam with the IT architecture and engineering groups to help ensure alignment with business initiatives while adhering to KPMG guidelines and leading industry practices.
Manage trade-offs between cost, time to market, estimated ROI, and strategic alignment. You will ensure successful delivery of set features to production that meet both internal and external customer needs.
Develops and maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of products conform to establish standards and agency guidelines to ensure lasting customer satisfaction.
Support Supervisors to create a positive work environment that engages associates and enables strong performance. Manage HR activities such as performance appraisals, training, interviewing, counseling, and staff and resource utilization.
The Sr. Product Manager will lead offering strategy and release cadence for the companys cloud platform. He/ she will be responsible for driving long term organic growth in the business through the expansion of feature set and capabilities, while partnering with sales, engineering and other functional resources to ensure that current strategy and roadmap is being executed upon.
Work closely with clients to establish our product vision and evangelize the benefits and value of a product - centric approach to software and solutions while creating configurations or themes that enable specific brands.