In this role, the successful candidate will manage a team of highly skilled and motivated Automation Engineers (internal staff and external contractors) on strategic cloud and network automation initiatives.
In this role, you will manage standards securing voice and data related technologies while implementing policies and procedures to ensure consistency with company goals, industry best practices, and regulatory requirements.
In this role, the selected candidate will lead and/or participate in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities.
In this role, you will understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety. Identify and resolve or escalate any issues or violations to management and other groups, as needed.
In this role, the selected candidate will provide leadership and direction in goal setting, coaching, staffing and motivating a team and strategic partner IT resources, and oversee coordination, triage and resolution efforts for all IT Operational issues, as well as proactive maintenance of all IT systems.
In this role, you will create and maintain documentation of guidelines and standards for specific technologies. The selected candidate will assist in monitoring performance levels and trends throughout the firm to determine the quality of service for the entire infrastructure.
This position is responsible for the overall managerial coordination of a large CCPN practice or multiple smaller practices. The Practice Administrator has the authority, accountability, and responsibility for the management of business operations within their area.
In this role, you will utilize project tracking tools and systems to accurately document milestones completions, project issues, corrective action plans, project jeopardies, and overall project completions.