Job Market Guide: Customer Service Representative jobs in Dallas-Fort Worth

Competition
High
0.897977
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Dallas-Fort Worth. Customer Service Representatives in Dallas-Fort Worth have between ${} and ${} years of experience, averaging $${} years of experience.

55 Customer Service Representative jobs in Dallas-Fort Worth

Irving, TX
Provide exceptional customer service while responding to phone, email and online requests for technical support ensuring both customer's satisfaction and confidence on the security solution.
industry
Security
experience
5 - 7 years

Help Desk Trainer

Rockwall, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Service Desk Analyst

Dallas, TX
This role will be supporting business clients globally, working in a dedicated team of Service Desk support analysts globally. The Analyst needs to be able to demonstrate the willingness to learn quickly and understand the environment they support.
industry
IT Consulting/Services
experience
Not Specified

Irving, TX
The Service Desk Professional is responsible for providing technical guidance in activities associated with the identification, prioritization, escalation and resolution of client issues by phone & email.
industry
Semiconductors
experience
Less than 5 years

Service Desk Analyst

Frisco, TX
Helps answer all trouble calls/emails and enters work orders into our ticketing software. Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
industry
IT Consulting/Services
experience
Not Specified

Help Desk Trainer

Wylie, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Dallas, TX
Answers inquiries by clarifying desired information; researching, locating, and providing information; resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
industry
Automotive
experience
5 - 7 years

Help Desk Trainer

Addison, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Plano, TX
Diagnose and troubleshoot issues, provide technical guidance in activities associated with the identification, prioritization, and resolution of hardware, printer, network connectivity, Citrix, and clinical application issues reported via telephone.
industry
Healthcare IT
experience
Less than 5 years

McGregor, TX
You'll also be taught how to lead an event marketing team, be responsible for all aspects of the events from start to finish, and develop a plan to grow the business.
industry
Consulting
experience
Not Specified

McGregor, TX
You'll be taught how to lead an event marketing team, be responsible for all aspects of the events from start to finish, and develop a plan to grow the business - all while honing your management, customer service and communication skills.​
industry
Consulting
experience
Not Specified

Service Desk Analyst

Fort Worth, TX
Resolve all issues using standard practices, procedures and company approved troubleshooting tools and workflow processes.
industry
Insurance
experience
Not Specified

Carrollton, TX
Monitor and work from a ticket queue in the Service Management software, receiving escalated requests and working through the technical issues while communicating with end users to ensure a successful and timely resolution, and properly documenting the details.
industry
Financial Services
experience
Less than 5 years

Help Desk Trainer

Rowlett, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Helpdesk Support

Coppell, TX
Provide support for production and development environments and teams in activities including and similar to load testing, troubleshooting, and performance tuning.
industry
Financial Services
experience
8 - 10 years

Help Desk Trainer

Plano, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Irving, TX
Maintain and expand working knowledge of current and beta (unreleased) Trend Micro products as well as their integration and methods of support delivery.
industry
Security
experience
5 - 7 years

Irving, TX
Assist in technical support relationship to drive customer satisfaction by proactively resolving software technical issues for customers both onsite, online and via telephone. Resolve challenging, potentially high impact customer situations with a high level of tact and understanding.
industry
Security
experience
5 - 7 years

Help Desk Trainer

The Colony, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Account Services Rep 2

Irving, TX
Maintain high service satisfaction by following up on client inquiries, providing training, and providing updates. Coordinates and interacts with internal teams and individuals to ensure high levels of service delivery.
industry
Financial Services
experience
Less than 5 years

Help Desk Trainer

Garland, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Help Desk Trainer

Frisco, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Help Desk Trainer

Allen, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Help Desk Trainer

Sachse, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Help Desk Trainer

Richardson, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified