This ALM Consultant / Analyst would be primarily responsible for independently with limited supervision of managing all aspects of building client relationships by serving as a single point of contact.
This position is responsible for supporting ensuring the integrity of the costing and decision support tool, maintaining and reconciling daily data loads and processes, completing proformas and operational analysis, assisting the regions with reports needed to make day to day decisions, and maintaining a high level of customer service for all end users.
This position will also consult with personnel in the organizational units within area of responsibility to analyze current operational procedures, identify problems, learn specific input and output requirements and recommend solutions that improve operations.
Access application vulnerabilities of third party applications and manage their remediation working with the providers; Maintain a regiment of application vulnerability assessment and management of critical applications.
Provide support internal to Information Services by reviewing help desk tickets, doing initial triage, resolving some yourself or passing on to the next level Business Ad visors or to the local infrastructure team.
Serves as a fully seasoned, proficient technical resource. Participates as an individual contributor on projects, completing activities as a part of a team related to special initiatives or operations.
Builds and supports Kronos components including Workforce Central Modules, Timekeeper, Advance Scheduler, WDM, WIM, Record Manager (SDM), Interface Designer, Process Designer, Record Manager, Process Manager and Advance Accruals.
You will also lead the documentation processes for disaster recovery efforts. You will implement code once it has been developed by partnering with the team developers. This is not a developer position.