In this role, you will be responsible for insuring associate education and training to meet performance objectives. Understand the patient experience data analytics and able to communicate the impact and plan for improvement.
In this role, your responsibilities typically include developing and managing budgets, timelines, and quality guidelines for projects, thereby ensuring that expectations are met while identifying and mitigating risks.
The Patient and Associate Experience Leader acts as the regional champion to promote a culture of service excellence, compassion and accountability across the CHRISTUS region to embrace and deliver an exemplary patient, Associate and visitor experience that positively impacts outcomes.
In this role, you will manage the clinical, technical and practice management for the Contract Management Program. Position is responsible for leading successful change management resulting in sustainable processes and cultivating an innovative program for improving primary care.