Plans, implements, coordinates and manages all mechanical operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.
Provide analysis and reporting support for sales, order, pipeline and cost information in support of the poles goals and objectives by supporting the sales vp and where possible as much direct support as possible to the director and managers.
Plan, organize, direct and control all building automation, fire, and security service operations activities to assure profitable growth. Advise management on local operations planning including resource hiring, development and allocation, financial forecasting, monitoring and issue resolution planning.
Manage a team of information security engineers responsible for configuring, deploying, and managing enterprise security tools including: SIEM, A/V, DLP, vulnerability scanning, privileged access management, file integrity monitoring, firewalls, advanced malware detection, etc.
This Operations Manager will lead a team of about 50 associates with two department managers as direct reports. They will be responsible for organizing and improving the operations, be the lead person on Continuous Improvement efforts at the location, and be integral to the development of standard work, strategy deployment, and creation of their scalable business model and operations system.