The Branch Manager (BM) is responsible for the general management of branch operations including revenue growth, budget and expense management. The Branch Manager also represents the company to consumers, caregivers, referral sources, and the community. The Branch Manager creates and maintains a person-centered business culture that delivers quality, continuous improvement, employee and caregiver engagement, and high performance.
This position is responsible for developing a customer centered branch environment, expert product/service knowledge, partnership with other areas of the company and retail store management, and may involve community involvement.
In this role, the selected candidate will manage priorities through planning and execution to drive all aspects of branch performance, including individual expectations for outside business development.
In this position, you will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
In this role, you will be responsible for
all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
In this role, the selected candidate will achieve upper quartile performance in these key indicators Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.