The incumbent will be responsible for planning, designing and supporting the systems infrastructure, including but not limited to physical and virtual servers, backup systems, and all data center system infrastructure technologies. The ideal candidate must be able to work closely with architects, engineers, vendors, and customer-facing teams to design, build and maintain highly available production environments.
Work with Senior Engineers and the Business Class Leader to identify and develop specific technical expertise and will attend training and seminars focused on further development and understanding of complex concepts related to their discipline.
The JAAMS Systems Engineer reports to the Systems Engineering Manager as part of the JAAMS System Engineering team, which provides development efforts around JAAMS technology stack. The scope of the JAAMS System Engineering is the US Perso Centers currently Atlanta, Jacksonville and Rhode Island.
This individual will be responsible for managing the network support of 10 different clients. 50% projects (server builds, migrations, adding new users, etc.) and the other 50% maintenance (on-going troubleshooting of desktops, laptops, mobile devices).
Coordinate the execution of test request and procedures for New Product Development (NPD) and production. Estimate time and resources required to accomplish engineering projects and commit to delivery dates.
Conduct presentations, Webex sessions and whiteboard sessions fluently to pitch solutions effectively; articulate the value of a solution, and its fit in a customer environment, with a focus on solution selling.